Integrating several existing technologies such as databases, text-to-speech and Internet portals into a web application, SALSA will be useful to a wide range of enterprises sharing these characteristics:

• Providers of scheduled or unscheduled services to numerous clients
• Require dynamic, interactive means for keeping up regular contacts with clients
• Needing more functionality than a contact manager can provide
• Unable to utilize many features found in sophisticated CRM solutions
• Have very little technical expertise or time to become proficient with computers
• Frequently experience surplus capacity that could be filled on short notice

SALSA provides enterprises with online client data and contact management services on a subscription or pay-per-use basis. Enterprises such as a businesses, not-for-profit organizations or official agencies can create multiple contact lists over the internet, and distribute customized, computer generated voice messages to contacts on that list, according to pre-determined criteria. The messages are then forwarded over regular phone lines to the intended parties in a voice format. Messages can even be generated automatically by events, queries or even devices such as motion detectors or intruder alarms.