Executive Summary (page 3)

A stand-alone, self-evident version of the service
with all of these features included is under
development. Called SALSA, it will be compatible with most popular shrink-wrapped desktop applications.  Equipped with a powerful billing engine, anyone will be able to use SALSA to self-provision service requirements.  Enabling SME’s to implement the kind of IVR messaging applications currently available only to large enterprise, SALSA effectively provides them with their own automated call center.

Establishing a customer service base within the rapidly growing SME sector, the Company will build a revenue stream from future product upgrades and enhancements.  Long term, Caliente’s reputation for being an innovative, low-cost, easy-to-implement service provider, along with the geographic and industry diversity of it’s customer base, will insulate it from the variability of economic cycles.  With operations hosted in Canada and the USA, and offices in British Columbia and Oregon, Caliente will provide a seamless international service in support of the rapidly growing number of enterprises with operations on both sides of the border.